Sunday, April 21, 2019

World quality month


World Quality month is celebrated every year in November and the sole purpose is to increase awareness of the importance of quality, be it in any sphere.
Your organisation is celebrating this event and it is a testimony that you are quality conscious and committed towards it.
Many quality management approaches are known to people. Some of them are concerned with macro-management to achieve quantitative goals and customer satisfaction, while others instil a culture of continuous and consistent high performance.
In my opinion, however, quality is a phenomenon that happens to the individual, society, organisations and the nation. It manifests itself in individual happiness, social upliftment, organisational well being and growth and ‘Brand value of a nation’.
‘Made in …Japan, China, India, Bangladesh, AmericaGermany….’. It is a very common perception that as an individual we prefer the products/services/people/nations, which shows its quality and has made a brand value.
We must realise that every behaviour of ours/product of our country/organisation that carries ‘Made in India' / 'your organisation’ also carries the respect and dignity of each of the citizen/employee. Therefore, we must strive to make finest products to the best of our ability. 
Therefore, the quality and its consistency is not only an individual’s responsibility, it is the responsibility of each and every stakeholder. Every employee of the organisation, customers and suppliers are the stakeholders. Quality is a habit /a phenomenon that has to happen to each one of us. And this starts with an individual and culminates into our family, our organisations and finally the country.
The nations which we see today as developed ones have gone through such a phenomenon in the society, which has given them that brand value. It is worth pondering as to what stops our country to become developed despite vast resources and social capital, we have >65% people less than the age of 35. This is the lack of quality management of self i.e. not implementing TQM on ourselves. Rules and guidance are already in place given by ancient Indian philosophy. We need the followers.

- Speech on Quality week celebrated in an organisation

भीड़तंत्र का बोलबाला

भीड़तंत्र का बोलबाला 

मानव प्रकृति या कहें व्यवहार अकेले में एक और भीड़ में अलग होता है। इस व्यावहारिक परिवर्तन का पहला कारण यह है कि अकेले में किया हुआ कोई कार्य उस मनुष्य के खुद की जिम्मेदारी होती है जबकि एक भीड़ में उसके व्यवहार को कई लोग मिलकर प्रभावित करते हैं। किसी गलत कार्य की सज़ा अगर अकेले को मिलने वाली है तो एक डर का एहसास मनुष्य के अंदर बना रहता है। लेकिन अगर गलती एक भीड़ ने की है तो भीड़ के सभी लोग जिम्मेदार माने जाते हैं और इस तरह से मनुष्य को लगता है कि जो होगा सबके साथ होगा, लोग बचने की कोशिश तो करेंगे ही, इतने लोगों को एक साथ सज़ा तो नहीं हो सकती, उसकी पहुँच तो बहुत ऊपर तक है हम बच ही जायेंगे। इसके अलावा, ऊपर दिए गए कारणों की वजह से, भीड़ में उन्माद पैदा किया जा सकता क्योंकि भीड़ का इकठ्ठा होना और उसके प्रयोजन को किधर भी मोड़ा जा सकता है। अभी कुछ दिनों से समाचार आ रहे हैं कि भीड़ ने अलग-अलग राज्यों में कई लोगों को इतना पीटा कि उनका देहांत हो गया। एक विचारधारा यह आ रही है कि व्हाट्सएप्प एक ऐसा माध्यम बनता जा रहा है कि लोगों को अफ़वाह फ़ैलाने में सहूलियत मिल रही है और भीड़ को इकठ्ठा करना तथा उन्माद जगाना आसान बन गया है। समाचार यह भी है कि इन सभी हत्यायों में ख़ासकर बच्चाचोर क़रार देकर लोगों को मारा गया है।

एक लोकतांत्रिक देश में इस तरह के व्यावहारिक उत्पत्ति का क्या कारण हो सकता है? क्या मानव की यही प्रवृत्ति  है? क्या यह उसका प्राकृतिक व्यवहार है ? अगर ऐसा होता तो इस तरह के व्यवहार को सब लोग सराहनीय दृष्टि से क्यों नहीं देखते ? क्यों इस व्यवहार को चारों तरफ नकारात्मक दृष्टिकोण से देखा जा रहा है? इसका सीधा मतलब है कि प्यार में विश्वास रखने वाला सम्पूर्ण प्राणी जगत (और इसके साथ मनुष्य भी) इस तरह के भीड़ तंत्र में विश्वास नहीं रखता होगा। तब बात आती है कि ऐसा मनुष्य चरित्र तब कहाँ से पैदा होता है और उन लोगों की क्या सोच होती होगी जो ऐसे कृत्यों को कर गुजरने में कोई गुरेज़ नहीं करते।

- क्रमशः

Fathers' day (Inculcating values in Children)

Value to Children

At the outset I thank the school for giving me an opportunity to talk about the values we try to inculcate in our children and the philosophy we follow for our parenting.

I would first let you know our understanding of values followed by how these values can be imparted to our little jewels. We know that children of today will be at the centre stage, as they grow up, in determining social, cultural, scientific and technological upliftment of the country. This will require them to be a responsible citizen of the country with mental and emotional maturity to deal with the difficulties and setbacks they might face in their life. This requires a true philosophical and spiritual basis too. Therefore, parenting is to create a strong foundation of ethical and moral principles in the childhood so that they can build upon these values, as they grow, to become a matured (mental, emotional and analytical) and responsible human being.

If parents don’t accept this responsibility, then the void may be filled by negative forces that do not support healthy morals and ethics for our families and society.

At tender age of up to around 10-12 years, there are basically two learning centres (School and home). The school and teachers do their best to impart such values, knowledge and discipline.
But, what about home? Children emulate their parents, particularly in imbibing moral values. However, their intelligence, likings, interests may differ. Therefore, we have to ensure that we personally have all those values that we want to inculcate in our children (i.e. LEAD BY EXAMPLE). If we want our children to grow up to be respectful, compassionate and honest, we need to first strive for these qualities within ourselves. The children should not witness a contradiction between school teaching and the values exemplified at home. Our lessons can quickly be forgotten if our children watch us contradict what we try to teach.     

It is therefore an imperative for parents to strive for developing values in themselves before they educate or expect such value inculcation in their children. 
Values we need to impart to our children through our examples: (WE DON’T DO TO OTHERS WHAT WE DON’T WANT FOR US)

1)      Courtesy and respect: Do not respect people based only on power, money and muscle power (This has become a norm today). Respect people as human beings, whatever economic or social strata they belong to. Respect women (their individuality, identity, emotions) and make your wife and daughters equal partners in family decisions. See how we treat our domestic help and people around us. 
2)  Honesty: Be honest in your deeds and let it reflect in your actions. Listen to children and applaud them for telling the truth. Yelling at children make them fearful and then they start telling lies.
3)   Puctuality and dependability: Practice punctuality and keep promises. If you are not able to do that sometimes, this needs to be with due permission from or persuasion of the concerned person (i.e. children) well within time.
4)  Responsibility: Responsible adults make their children responsible. Take responsibility for both the good and bad actions you do. This helps your children learn not to blame others for things they have done wrong. Make your children to do house chores e.g. cleaning, helping parents in kitchen, making their beds, ironing their clothes, helping elderly family members etc. Allow them enjoy independence as per their age and take decisions on their own.
5)    Let them make their own path: Parents are not for making children’s life easier or luxurious. Their job is not to be in front and give their children a smooth path. They are expected to equip their children with all the tools necessary so that they can make their own path smooth. Love your children (show emotions and provide) but only to the extent that your love does not spoil them.  
6)   Hobby: Make them develop a reading habit and befriend with books. You too have to have this habit. Do not restrict only with physics, chemistry, mathematics, biology and commerce. Make them read history, literature, sociology, classic children’s novels, philosophical discourses and religious books too. Allow them enough time for outdoor games for their physical fitness.   
7)      Engagement: Spend quality time with children through outdoor or indoor activities, teaching lessons, talking about values, talking about family decisions and their bases, cooking together, reading stories and discussing, watching television together, so on and so forth.

After making all the efforts and fulfilling our responsibilities, we have to leave other things on what God has in store for all of us.

- Speech for children at a school function